SUPPORT

Give Us A Call

Have an issue? Don't hesitate to call us directly.

Email Us

Our team is on standby and ready to assist you.

Frequently asked questions

What happens after i process my payment?


Sit tight, one of our representatives will contact you between our hours of operation 9AM - 11PM. Feel free to contact us if you have any concerns (786)438-2107.




How long does it take to feature my project?


We recommend contacting us 5-7 days prior to your release so we can make sure you get the feature spots you want on the exact dates you want.




Can i get a refund?


Our goal is to make sure everyone is satisfied with our sevices so yes, we do not mind refunding your money as long as none of the promotion was started.




How do i upload my files?


We make it easy for our users to upload their music & artwork. Our representatives will help you with this process or you can visit the uploader link below. Upload system: https://m4.mymixtapez.com/login





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ABOUT US

My Mixtapez is the leading platform in Music & Technology. Our mobile app has millions of active users on a daily basis searching for the latest music & news. Don't miss a chance to capture their attention.

Email: sales@mymixtapez.com

786-298-4706

Hours of operation:

9AM - 1AM

RELEASES

All releases must be processed 5-7 days prior to the release date. No date is guaranteed until confirmed with one of our sales reps.

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